Insights.
Practical writing on patient education, written care plans and clear communication at the end of the visit, from PENCIL Health.
Physician's Sticky Notes: What the Research Supports
A short written request can connect the exam room to a care plan at checkout.
After Visit Summary Template: What the Research Says to Include
Adding more to the page did not help patients remember more.
Verbal Instructions and Written Instructions: What Studies Show
Most patients who misunderstood did not know they had misunderstood.
How to Write Patient Education Materials Patients Can Use
Most of what makes a handout work is decided before the first sentence is written.
The Teach Back Method for Patient Education: What Studies Show
The newest and most careful review found something narrower than most guides describe.
The Four Pillars of Better Patient Education
I believe better patient education starts with four practical standards: Relatable, Readable, Actionable, and Recognizable.
The Healthcare Improvement We Can Start Today
When a patient receives a new diagnosis, starts a new medication, or is scheduled for a procedure, they should leave with a clear, modern written care plan.
What the Front Office Taught Me About Patient Education
At our clinic, the step between the physician’s conversation and the patient’s dinner table often passes through the front desk.